Japan Airlines will use a gender-neutral address instead of “Ladies and Gentlemen” to greet passengers before the flight, such as “Welcome all passengers”.

“We have been promoting diversity in society since 2014 and this is one of the steps forward towards equality. We aspire to be a company where we can create a positive atmosphere and treat everyone, including our customers, with respect. We have committed to not discriminate based on gender, age, nationality, race, ethnicity, religion, disability, sexual orientation, gender identity or other personal attributes.” – Said the representative of the airline.

Until now, in March 2020, Japanese Airlines allowed all women employed by the company to wear pants instead of dresses at work.

This is not the first time the airline has changed the welcome address of passengers to a gender-neutral address. In 2019, Air Canada also replaced”Ladies and Gentlemen” with the word “all”.

Later that year, European low-cost airline EasyJet stated that it had “provided guidance” to employees about how to use inclusive language on board following a spate of social media complaints.